I hope everyone has had a happy Easter / public holiday break. Personally, I've been taking it a little easy and trying to catch up on some sleep!
However, I still always have time for Quality. Last week I came across this great infographic that I had to share. Created by Rick Torben and from from his website, this is a handy list of the Top 40+ questions to ask before embarking on any change. If you are about to start a project or even just have an idea for improvement, I'd be printing this off and using it as a guide to kickstart your process.
I don't think you need to ask every question for every change—after all, sometimes we are only tweaking a process, other times we are conducting major systems change. For smaller changes, or if you're just starting out in quality management or change processes, just going through #2 of the list would be a great start. But always, always must we ask this question from #1: "What will tell us that we've been successful?" and all of #6 - review!! Without doing this, you'll never know if the change you made is actually an improvement. And if you don't know that you might as well have done nothing at all.
I've realised after I've embedded this that it doesn't quite fit onto my page. My apologies, I've tried several ways to do this but no luck. So please view this as a taste and click to view the full infographic in Rick Torben's website.
Thanks for reading,
The Quality Nerd loves all things Quality Management and Internal Audit...too much is never enough!